This is a list of frequently asked questions and answers. If you do not see an answer to your
problem here, please contact us.
How do I remove my name from your email list?
If you wish to remove your name from Evan-Moor's email list, visit our unsubscribe page. After filling in the required information, your name and information will be removed. Please allow three to four weeks for your request to be processed.
What if my question is not on this list?
Please contact our customer service department, and a representative will be happy to help you.
How much will it cost to ship my order?
| Total Price of Items | U.S. Shipping and Handling Charges | RUSH Shipping Charges |
| $0–$100.00 | $5.00 | $5.00 + $9.00 |
| $100.01–$250.00 | 15% | 15% + $9.00 |
| $250.01–$1,000.99 | 10% | 10% + $15.00 |
| $1,001+ | 5% | Call for pricing |
Tax Stipulations:
Tax is charged on the order total, including the shipping and handling amount, for California and New Jersey ship-to locations only.
State-specific stipulations include the following:
CA: California customers will be charged the applicable city/county sales tax based upon their ship-to location. Digital products, including e-books, interactive whiteboard applications, and TeacherFileBox.com subscriptions are non-taxable.
NJ: New Jersey customers will be charged state sales tax. Digital products, including e-books, interactive whiteboard applications, and TeacherFileBox.com subscriptions are non-taxable. Government entities and public schools are tax exempt. Please provide us with a copy of your tax exempt certificate when ordering.
Canada: $25.00 plus 15% of the order amount. Allow 1 to 3 weeks for delivery. All orders will be shipped air delivery.
International Delivery: $25.00 plus 15% of the order amount. Allow 1 to 3 weeks for delivery. All orders will be shipped air delivery.
Carriers:
For orders under $100 - U.S. Postal Service
For orders over $100 - UPS Ground
For RUSH orders under $250 - UPS Express Service
Please visit our
Shipping & Returns page, or
contact our customer service department for additional information.
How long will it take to process my order?
All orders are usually processed within 1 to 2 business days; however, during our busy season (June 15 to September 15), please expect 1 to 4 business days for your order to be processed. Please note: Processing times do not include shipping time.
Please contact our customer service department for additional information.
How do I download my e-book?
After purchasing your e-book, you will receive an email with a link to the Manage E-books center in your Evan-Moor account. If you haven't received an email, go there now.
Once you are at the Manage E-books center, follow the step-by-step directions of the download process:
- Click the Download button next to your e-book.
Please note: Download times vary depending on the size of your e-book. To find out the amount of time it will take to download your e-book, view the Product Details tab on the page of the e-book you purchased.
- Save your e-book to a safe place on your hard-drive. We also recommend saving a back-up copy on a CD or flash drive.
- Open your e-book in Adobe Reader.
NOTE FOR MAC USERS: Your computer may automatically open your e-book in a program other than Adobe Reader. To ensure your e-book functions properly, we recommend changing your default settings to open PDFs using Adobe Reader. Download Adobe Reader for free now.
When I start Adobe Reader, I get an error. What should I do?
Your computer is using an old version of Adobe Reader. To download the newest version, please click here.
How do I view the items in my shopping cart?
You can view your shopping cart any time by selecting View Cart in the top right corner of your screen.
How do I check the status of my order?
To check the status of your order and track your shipments online, you must have an Evan-Moor.com account. If you don't have an account, sign up today!
If you already have an Evan-Moor.com account, please follow these easy steps:
- Log in to your account by going to www.evan-moor.com, clicking on the Log In link located in the top right corner, and entering your email address and password.
- Under Order Information select Order Status and Tracking.
- You will see your recent order(s). Select the order you would like to check the status of by clicking on the Order ID number.
- Select the Order Status tab to view the status of your order.
If you have further questions about your order, please contact our customer service department and a representative will help you.
I can't find my e-book. What should I do?
When you download an e-book, the electronic file is saved to the location indicated by your computer's browser. If you cannot remember where you saved your e-book, or are unable to locate your e-book on your computer, you may download another.
Simply visit the Manage E-books center in your Evan-Moor account. E-books are available for download 30 days after the date of their purchase. If the download period has expired, you may purchase another e-book for 75% off the original price.
My e-book is damaged. What should I do?
If your e-book is damaged, there may have been an interruption in the downloading process that caused the file to corrupt. To download your e-book again simply visit the Manage E-books center of your Evan-Moor account.
If, after downloading a second time, your e-book is still damaged, please report the problem and a customer service representative will research the matter and contact you with a solution within 24 hours.
I am a store owner and am interested in carrying Evan-Moor books. How do I become an Evan-Moor dealer?
If you are interested in adding Evan-Moor materials to your retail store's inventory please contact Evan-Moor via email at sales@evan-moor.com and the representative responsible for your area will contact you shortly.
Do you send out examination copies of your titles?
All of Evan-Moor's titles are available for preview page by page online, and review copies are available for the following purposes only:
- To display or reference in a professional workshop or seminar
- As reference material in a college course
- For multiple-copy school purchase consideration
- For district wide purchase consideration
- For display in a professional materials center
To request examination copies, simply download our application and send it to:
Fax: Evan-Moor Educational Publishers
Attn: Examination Copies
866-899-5254
Mail: Evan-Moor Educational Publishers
Attn: Examination Copies
18 Lower Ragsdale Drive
Monterey, CA 93940-5746
How do I return books?
If you are not completely satisfied with your purchase, simply return the product(s) for a full refund of the original price. No questions asked. Just fill out our Returns Form.
Please visit our Shipping & Returns page or contact our customer service department for additional information.
How do I pay by purchase order online?
Evan-moor.com is able to accept purchase orders online. We do require, however, that a signed purchase order be on record prior to your first purchase.
To create a printable purchase order to fax to Evan-Moor, please follow these steps:
- Fill your shopping cart and follow the step-by-step directions at checkout. Once you reach Payment Method, select Print & Fax School Purchase Order.
- The step-by-step directions at checkout will guide you through the process of filling out the required information.
- After submitting your order, click the Print My Order button to print a copy of your purchase order.
- Fax your printed order (please include a fax cover sheet) and an authorized school purchase order to Evan-Moor at one of the following numbers:
Within North America: 1-800-777-4332
Outside North America: 001-831-649-6256
- Your order will be processed and a confirmation email will be sent to the email address you provided.
IMPORTANT! Your order will not be shipped until Evan-Moor receives a fax cover sheet, your printed order, and an authorized school purchase order. Your purchase order information will be kept in our records for 30 days. If you have not submitted the appropriate documentation in that time, your order will be deleted from our system.
After faxing a signed purchase order, you may purchase online with a school purchase order at any time.
Please, visit our Purchase Order page or contact our customer service department for additional information.
How do I find out my order tracking number?
Most orders are shipped via USPS, and do not have tracking numbers. For those orders shipped via other carriers, please contact
customer service for your tracking number.
How long do I have to download my e-book?
Each e-book order is available via the
Download e-books tab under your account. The e-books are made available for 30 days after the purchase date.
My e-book download period expired. What should I do?
Evan-Moor e-books are available for download up to 30 days after their purchase date. If the download period has expired, you may purchase another e-book for 75% off the original price.
To repurchase an e-book follow these easy steps:
- Log in to your account by going to www.evan-moor.com, clicking on the Log In link located in the top-right corner, and entering your email address and password.
- Under Order Information select Download E-books.
- Locate the book you would like to repurchase under E-book History and click on the Add to Cart button.
- The step-by-step directions at checkout will guide you through the process of filling out the required information.
- After completing checkout, proceed to the Manage E-books center in your Evan-Moor account to download your e-book.
My computer crashed and I lost my e-book. Can I replace it?
Evan-Moor e-books are available for download up to 30 days after their purchase date. If your computer has crashed and the download period has already expired, you may purchase another e-book for 75% off the original price.
To repurchase an e-book follow these easy steps:
- Log in to your account by going to www.evan-moor.com, clicking on the Log In link located in the top-right corner, and entering your email address and password.
- Under Order Information select Download E-books.
- Locate the book you would like to repurchase under E-book History and click on the Add to Cart button.
- The step-by-step directions at checkout will guide you through the process of filling out the required information.
- After completing checkout, proceed to the Manage E-books center in your Evan-Moor account to download your e-book.
What are the restrictions on offers?
Restrictions to offers and promotions are as follows:
- Promotional codes: In order to take advantage of a special offer, a promotional code must be entered when checking out online, given to a customer service representative when placing an order by phone, or written on your order form when placing an order by a mail order form.
- Free Shipping Promotions: Free shipping promotions are only allowed on orders being shipped to a single address in the continental U.S. We reserve the right to ship these orders by the carrier of our choice. Rush shipping options are unavailable on free shipping offers. We cannot accept future ship dating specifications on free shipping promotions. A free shipping promotion code must be included with the order and valid at the time of purchase.
- Free E-book Promotions: Free E-book promotions are not available for purchase orders. Free E-books cannot be substituted for free hard copies of the promotional book.
- Purchase Orders: Free shipping promotional codes may be applied to online purchase orders; however, we are unable to apply the free book, E-book, and discount offers to online purchase orders.
- Combining Offers: No offers may be combined. One promotional offer valid per offer.
- Expiration Dates: Please note the expiration dates of our special offers. Promotional codes are only valid during the dates specified on the offer
What if my computer loses power while I am downloading my e-book?
Evan-Moor e-books are available for download up to 30 days after their purchase date. If, while downloading your e-book, the process is interrupted, you may download your e-book again. Simply visit the Manage E-books center in your Evan-Moor account.
If the 30-day download period has expired, you may purchase another e-book for 75% off the original price.
To repurchase an e-book follow these easy steps:
- Log in to your account by going to www.evan-moor.com, clicking on the Log In link located in the top-right corner, and entering your email address and password.
- Under Order Information select Download E-books.
- Locate the book you would like to repurchase under E-book History and click on the Add to Cart button.
- The step-by-step directions at checkout will guide you through the process of filling out the required information.
- After completing checkout, proceed to the Manage E-books center in your Evan-Moor account to download your e-book.
How long will my e-book take to download?
The amount of time it takes to download an e-book depends on the speed of your internet connection and the size of the file. To get an approximate download time of an Evan-Moor e-book, simply visit the detail page for the e-book you would like to purchase and select About this title. An approximate download time for dial-up and broadband internet connections will be available.
On average, the majority of Evan-Moor's e-books take about 5 minutes on broadband internet and 30 minutes on a dial-up connection.
Can I download multiple e-books at the same time?
No. You can purchase multiple e-books at the same time but all e-books must be downloaded one at a time. You may view all of your e-books that are available for download from the Manage E-books center in your Evan-Moor account.
How do I change my billing information?
With an Evan-Moor account you can access and change your billing information at any time. In order to update your billing information, please follow these steps:
- Log in to your account by going to www.evan-moor.com, clicking on the Log In link located in the top right corner, and entering your email address and password.
- Under Account Management select Billing Name.
- Locate the billing address you would like to update and press the Edit button located to the right of the address.
- Enter your billing information exactly as it appears on your credit card or bank statement and click on the Update button.
Your address book will immediately be updated. You may view your information and/or make changes at any time by going to the Account Management section and selecting Billing Name and Address.
How do I add a new billing address to my account?
With an Evan-Moor account you can access and change your billing information at any time. In order to add a new billing address to your account, please follow these steps:
- Log in to your account by going to www.evan-moor.com, clicking on the Log In link located in the top right corner, and entering your email address and password.
- Select Billing Name and Address under Account Management.
- Under Add Billing Name and Address Book enter your new billing information exactly as it appears on your credit card or bank statement and click on the Add button.
Your address book will be immediately updated. You may view your changes by selecting Billing Name and Address from the Account Management section of your Evan-Moor account at any time.
What forms of payment does Evan-Moor accept?
Evan-Moor accepts the following forms of payment:
- Credit Card: Visa and MasterCard.
- Purchase Order
- Electronic Check: Please contact our customer service department for additional information.
- Wire Transfer:(international orders only) Please contact our customer service department for additional information.
Please visit our Payment Options page, or contact our customer service department for additional information.
My credit card was declined. What should I do?
If your credit card was declined, there are either insufficient funds in your account or there is a discrepancy between the information in your www.evan-moor.com account and your bank or credit card information.
In order to verify your billing information, please follow these steps:
- Log in to your account by going to www.evan-moor.com, clicking on the Log In link located in the top right corner, and entering your email address and password.
- Under Account Management select Billing Name and Address under .
- Press the Edit button located to the right of the billing address you would like to update.
- Enter your billing information exactly as it appears on your credit card or bank statement and click on the Update button.
Your address book will immediately be updated. You may view your changes by selecting Billing Name and Address from the Account Management section of your Evan-Moor account at any time.
If you have verified your billing information and your credit card is still declined, please contact your bank to determine what actions are needed to resolve the matter. To protect customer security, Evan-Moor is unable to access your personal financial account.
How do I add an email address to my account?
With an Evan-Moor account you can add multiple email addresses to one account. To add an address, please follow these steps:
- Log in to your account by going to www.evan-moor.com, clicking on the Log In link located in the top right corner, and entering your email address and password.
- Select Email and Password under Account Management.
- Under Add Email Address enter and confirm your new email address then click on the Add button.
Your email address will immediately be added to your Evan-Moor account. You may view your changes by selecting Email and Password from the Account Management section of your Evan-Moor account at any time.
How do I change my primary email address?
With an Evan-Moor account you can add multiple email addresses to one account. Your primary email address is the address that all Evan-Moor communications, including order confirmations, will be sent. To change your primary email address, please follow these steps:
- Log in to your account by going to www.evan-moor.com, clicking on the Log In link located in the top right corner, and entering your email address and password.
- Select Email and Password under Account Management.
- Under Add or Edit Email Address select Primary under the address you would like to make your primary email address.
Your primary email address will immediately be updated. You may view your changes by selecting Email and Password from the Account Management section of your Evan-Moor account at any time.
When logging into my account, are emails and passwords case sensitive?
Your Evan-Moor account password and email are not case sensitive and may be typed in all lowercase or all capital letters.
If you are having problems logging into your account, please contact our customer service department.
I can't remember what email address I used to start my account. What should I do?
You may log in to your account using ANY email address you have entered in your Evan-Moor account.
If you have tried multiple email addresses and are still unable to access your account, please do not create another account. Contact our customer service department, and a representative will look up your log-in information for you.
I forgot my password. What should I do?
If you have forgotten your Evan-Moor account password, click on Forgot your password? from the Log In page and input your email address. Evan-Moor will email you a request to reset your password.
If you cannot remember the email address you used to create your account, please contact our customer service department and a representative will help you.
What is the Evan-Moor Education E-Newsletter?
Evan-Moor's Education E-Newsletter is a free resource for practical and creative teaching materials. Features include:
- Downloadable lesson plan activities and ideas. We've pulled activities straight from our books.
- Ideas for lessons. We've compiled lists of authors' birthdays, things to celebrate, and more.
- Quotations to inform and inspire. Find out what everyone's saying about Evan-Moor and education with our Quote of the Week and You Said It.
Sign up today and start taking advantage of this FREE resource for busy teachers.
What is the Evan-Moor Promotions email?
The Evan-Moor Promotions email is a free resource to notify subscribers about the special discounts and offers going on at Evan-Moor.com. Members enjoy deals delivered right to their inboxes that are exclusive to Evan-Moor Promotions subscribers. Sign up today!
Does Evan-Moor share my information with others?
At Evan-Moor Educational Publishers, your privacy and protecting your personal information are high priorities. While navigating through our website, any personal information that is collected will be securely stored. Evan-Moor may occasionally share your mailing information with other companies we are in collaboration with, that wish to send you promotional offers and information based on your interests.
Should you ever have any concerns about the safety or possible misuse of information you have submitted on our website, please contact us by email at abuse@evan-moor.com with details of your concerns. If you prefer that Evan-Moor does not share your information with other companies, please contact us by email at: customerservice@evan-moor.com.
Please read our Privacy Policy or contact our customer service department for additional information.
How do I subscribe to Evan-Moor's FREE Education E-Newsletter?
To subscribe to Evan-Moor's FREE Education E-Newsletter, click here.
Evan-Moor's Education E-Newsletter is a FREE resource for practical and creative teaching materials. Subscribers enjoy teaching tips, ideas, and downloadable sample pages of activities and free lessons we've pulled straight from our books.
I signed up for the newsletter but haven't received any emails. What should I do?
Depending on your email service provider, Evan-Moor's communications may be blocked by a spam filter. To ensure that your newsletter isn't being blocked, add @evan-moor.com to your safe senders list.
Please contact our customer service department with your email address at hand, if you need further assistance or additional information.
What is an Evan-Moor Wishlist?
An Evan-Moor Wishlist is a list you create of the Evan-Moor teaching resources you want and need most. Add items to your Wishlist while browsing the online catalog, and then keep it as a reminder for yourself or send it to parents, PTA groups, colleagues, and friends. We've even provided Wishlist request letters you can send to parents. Create a Wishlist now!
How do I create an Evan-Moor Wishlist?
To create an Evan-Moor Wishlist simply add items to your Wishlist by clicking the green Add to Wishlist button while browsing through the online catalog. When you are ready to view your Wishlist, select Wishlist in the top right corner of your screen.
You will be able to view your Wishlist, email it to friends, make items public or private, and add comments to items in your Wishlist. We've even provided Wishlist request letters you can send to parents. Create a Wishlist now!
Please note: To create an Evan-Moor Wishlist, you first need to have an Evan-Moor account. To create an account, all you need is an email address and password. Create an Evan-Moor account now!
How do I find a friend's Wishlist?
To find a friend's Wishlist, click here.
Why should I create an Evan-Moor.com account?
Once you create an Evan-Moor.com account, you can begin to enjoy the ease and convenience of controlling your own account options.
- View your order history. Tired of searching through your inbox for your order information? Sign in and find your order history right away.
- Track shipments. Know exactly when to expect your books and be ready for their arrival.
- Create a Wishlist. Can't buy it all now? No problem. Put it in a Wishlist. Keep it for yourself, or send it to parents and friends. We've even provided a letter you can send to parents.
- Store your order information. No need to re-enter your name and buying information every time. It's all in your account profile.
- Download E-books. Our E-books download center makes it easy!
Sign up today!
How do I change my shipping address?
With an Evan-Moor account you can access and change your shipping information at any time. In order to change your shipping address, please follow these steps:
- Log in to your account by going to www.evan-moor.com, clicking on the Log In link located in the top right corner, and entering your email address and password.
- Under Account Management select Shipping Address Book.
- Locate the shipping address you would like to update and press the Edit button located to the right of the address.
- Enter your correct shipping address and click Update.
Your address book will immediately be updated. You may view your information and/or make changes at any time by going to the Account Management section and selecting Shipping Address Book.
How do I add a new shipping address?
With an Evan-Moor account you can access and change your shipping information at any time. In order to add a new shipping address shipping, please follow these steps:
- Log in to your account by going to www.evan-moor.com, clicking on the Log In link located in the top right corner, and entering your email address and password.
- Select Shipping Address Book under Account Management.
- Under Add Shipping Address enter your new shipping address and click Add.
Your address book will immediately be updated. You may view your changes by selecting Shipping Address Book from the Account Management section of your Evan-Moor account at any time.
What are Evan-Moor Standards Correlations?
Evan-Moor standards correlations are completed by a team of certified, classroom-experienced teachers. Each curriculum correlation specialist works in a particular subject area, such as math or science, to focus on the standardized skills within that subject area. Many of these specialists, including all team leaders, have field experience and training in both software and curriculum management.
Each curriculum correlation specialist closely studies the state and national curriculum standards documentation for their subject area. They determine the type, structure, and specificity of the document studied and enter the information into a database. After each document has been entered, the lowest level objective, sometimes called the performance objective or indicator, is correlated/linked to a detailed list of learning skills.
Every correlated Evan-Moor book is also cataloged and reviewed for structure. The books are divided into easily distinguishable sections. The titles and page numbers of every section of a book are then entered into a database. These sections are then correlated/linked to the same detailed list of learning skills.
The curriculum correlation specialist then uses a unique correlation engine to align the standards performance objectives to each section of the Evan-Moor book being correlated. Each correlation connection is given a high, medium, or low prioritization to show the correlator the specificity of the match.
Individually, each workbook and curriculum document undergoes an initial quality assurance check by a curriculum correlation specialist not involved in the initial correlations process. These specialists check the data for accuracy and consistency, and confirm that the correlations' priorities are correct. A second quality assurance check is performed by still another correlation curriculum specialist. By the end of the project, a minimum of three different individuals have reviewed the correlations.
How do Evan-Moor correlations handle varying state standards?
State and National standards vary widely in their goals, structure, and level of specificity. Some state standards documents identify exact skills that need to be mastered, whereas others are meant to be guidelines and allow individual districts and schools to determine what needs to be learned at varying levels.
Due to the variable nature of state standards documents, the correlations for a given Evan-Moor book often include literal matches and developmental matches in order to reference both broad and focused standard documents.
What is an e-book?
An e-book is an electronic PDF of an Evan-Moor book you can download to your computer and use in your classroom today.
I've received your newsletter but I can't log into my account. What do I do?
You don't need an Evan-Moor account to subscribe to the Education E-Newsletter. If you would like to start an Evan-Moor account, click here.
I am from a school district in New Jersey and would like to purchase Evan-Moor materials with a purchase order, but we require a NJ business registration certificate. Does Evan-Moor have one?
Yes, Evan-Moor Educational Publishers does have a New Jersey Business Registration Certificate.
If you require a copy of this certificate or would like additional information, please contact our customer service department.
There's an error in my book. What do I do?
First, check our product updates to download a revised version of the page you found the error on.
If you don't see the updated page, please report the problem and a customer service representative will resolve the matter.
How do I unsubscribe from the catalog mailing list?
If you would like to stop receiving the Evan-Moor catalog, please email marketing@evan-moor.com with the following information:
- Your full name
- Your email address (for confirmation purposes)
- Your mailing address
- The catalog code located on the back page of the catalog, in the upper-right corner above your mailing address
Once unsubscribed, you will receive an email confirming your request, which will be processed within the next 5-7 days.
Should you change your mind, you can rejoin at any time.
What is an enhanced e-book?
An enhanced e-book is an electronic PDF of an Evan-Moor title that you can download to your computer and use in your classroom today. Enhanced e-books allow teachers to take the content of an Evan-Moor resource book and apply it to the technological tools that help students learn.
Unlike standard e-books that are encrypted so the content can't be changed, enhanced e-books' content can be extracted and repurposed for use with a variety of digital formats. They give you the freedom to rotate pages, copy and paste the text of each page into multiple programs, or take a snapshot of a page and copy and paste the content as an image.
Enhanced e-books allow you to select and extract the content you want in order to:
- post lessons, tests, or answer keys on a class website;
- make additional PDFs to share with students working from home;
- create a PowerPoint presentation; and more!
What is the difference between an enhanced e-book and a standard e-book?
Unlike standard e-books that are encrypted so the content can't be changed, enhanced e-books' content can be extracted and repurposed for use with a variety of digital formats. They give you the freedom to rotate pages, copy and paste the text of each page into multiple programs, or take a snapshot of a page and copy and paste the content as an image.
Enhanced e-books allow you to select and extract the content you want in order to:
- post lessons, tests, or answer keys on a class website;
- make additional PDFs to share with students working from home;
- create a PowerPoint presentation; and more!
Find out more about Evan-Moor's Enhanced e-books!
Where do I download the electronic resources that come with my Evan-Moor title?
To download the electronic resources that accompany an Evan-Moor title, please visit the download center and submit your email address along with the resource code provided inside of your book.
If your resource code does not work, or you require additional assistance, please contact our customer service department and a representative will help you.
What is a resource code and where can I find it?
A resource code allows you to download the electronic resources that accompany an Evan-Moor title. To locate the resource code for your book, simply turn to the table of contents and find the download instructions page where your resource code will be prominently featured.
Once you have located your resource code, visit the download center and submit your information.
If you require additional assistance, please contact our customer service department and a representative will help you.
The software for my Evan-Moor title needs to be updated. What do I do?
To make sure you're running Evan-Moor programs with the most up-to-date software available, browse our software updates to download a free software patch.
If you require additional assistance, please contact our customer service department and a representative will help you.
Does Evan-Moor offer online product demonstrations?
Yes, Evan-Moor does offer online product demonstrations. View a demonstration now.
Which funding sources can I use to purchase Evan-Moor materials?
Evan-Moor materials can be purchased using a variety of state and federal funds. Search for materials by funding type, or view the funding sources for a specific title by selecting the Funding Opportunities link located under the product's EMC number and description.
Are Evan-Moor materials research-based?
Yes, Evan-Moor materials are based upon current research and best practices in education. Our editorial team is continually investigating new trends and developments in educational pedagogy to effectively meet the needs of today's students. Read the researched white papers on Evan-Moor titles.
How do I find correlations to my state's standards?
To find which Evan-Moor materials address the skills and state standards you'd like to address, view our standards correlations resources to search materials by standard or search by title.
What are the system requirements for an e-book?
E-books are compatible with a Mac or PC. To use your e-book to its full potential we recommend using the most recent version of Adobe Reader. You need to have Adobe Reader 8 or higher for your e-book to work correctly. To download the most recent version of Adobe Reader for free, click here.
The system requirements for Adobe Reader 8 are:
Windows
- Intel Pentium® III or equivalent processor
- Microsoft Windows 2000 with Service Pack 4; Windows Server 2003; Windows XP Professional, Home Edition, or Tablet PC Edition with Service Pack 2 or 3; Windows Vista with or without Service Pack 1
- 128MB of RAM (256MB recommended for complex forms or large documents)
- 170MB of available hard-disk space
- Microsoft Internet Explorer 6.0 or 7.0, Firefox 1.5 or 2.0, Mozilla 1.7, AOL 9
Macintosh
- PowerPC G3, G4, G5 or Intel processor
- Mac OS X v10.4.11-10.5.5
- 128MB of RAM (256MB recommended for complex forms or large documents)
- 170MB of available hard-disk space
- Safari 2.0.2
What is the copyright policy for an e-book?
With the purchase of Evan-Moor e-books, you are granted a single-user license which allows you to use or duplicate the content of your books for use in your classroom or home only. Sharing your materials or making copies for other teachers or homeschoolers is not allowed. For more information please read the entire copyright policy.
If you would like to use your e-book for additional purposes not outlined above, please fill out an Application to Use Copyrighted Materials form and send it to:
Fax: Evan-Moor Educational Publishers
Attn: Copyrights
1-800-777-4332
Mail: Evan-Moor Educational Publishers
Attn: Copyrights
18 Lower Ragsdale Drive
Monterey, CA 93940
Note: When requesting permission to use copyrighted materials, please allow adequate time for your request to be processed.
Can I buy an e-book using a school purchase order?
Yes. If you have an official, authorized purchase order you can submit it to Evan-Moor at any time. Simply follow these easy steps:
- Fill your shopping cart and follow the step-by-step directions at checkout. Once you reach Payment Method, select Print & Fax School Purchase Order.
- The step-by-step directions at checkout will guide you through the process of filling out the required information.
- After filling out the required information, click the Print Purchase Order button.
- Fax the list of the email addresses that you would like your e-books sent to, your printed order (please include a fax cover sheet), and an authorized school purchase order to Evan-Moor at one of the following numbers:
Within North America: 1-800-777-4332
Outside North America: 001-831-649-6256
- After submitting your purchase order, a customer service representative will process your request and distribute your e-books.
Can I buy multiple e-books to distribute to teachers at my school?
Yes. To purchase multiple e-books to distribute to fellow teachers or educators, follow these easy steps:
- Fill your cart with the e-books you would like to purchase and follow the step-by-step directions at checkout.
- After you have purchased your e-books, you will receive an email with a link to the Manage E-books area of your Evan-Moor account. If you haven't received an email, go there now.
- In the itemized chart, assign the corresponding e-book to the recipient by typing his or her last name, first name, and email address.
- When finished, click the Send Licenses button.
- An automatic email notification will be sent to e-book recipients, who will then be able to download the e-book onto their computer.
I never got an email with a link to download my e-book. What should I do?
If you haven't received an email regarding your e-book, you can download your e-book from the Manage E-books center of your Evan-Moor account.
Once you are at the Manage E-books center, follow the step-by-step directions of the download process:
- Click the Download button next to your e-book.
Please note: Download times vary depending on the size of your e-book. To find out the amount of time it will take to download your e-book, view the Product Details tab on the page of the e-book you purchased.
- Save your e-book to a safe place on your hard-drive. We also recommend saving a back-up copy on a CD or flash drive.
- Open your e-book in Adobe Reader.
NOTE FOR MAC USERS: Your computer may automatically open your e-book in a program other than Adobe Reader. To ensure your e-book functions properly, we recommend changing your default settings to open PDFs using Adobe Reader. Download Adobe Reader for free now.
What is an interactive whiteboard application?
An interactive whiteboard application is a downloadable computer application that's perfect for use with an interactive whiteboard. Evan-Moor interactive whiteboard applications take the award-winning content from Evan-Moor's printed books and apply it to an interactive, self-checking computer application that allows teachers to lead engaging and dynamic class lessons.
Interactive whiteboard applications can be used with one or more students at an individual computer, but their learning opportunities are maximized when operated with an interactive whiteboard or projection system in order to present group or whole-class lessons.
What are the benefits of an interactive whiteboard application?
An interactive whiteboard application provides you with a revolutionary new way to present lessons and enhance learning. The self-correcting activities actively engage students in each unit of instruction. And unlike other resources designed for interactive whiteboards (which are often stand-alone activities), each interactive whiteboard application provides 180 interactive lessons that target specific standards-based skills in critical curriculum areas.
Interactive whiteboard applications:
- encourage whole-class participation
- actively engage students in standard-based skill practice
- provide motivating test-prep that's perfect for whole-class practice and review
- support multiple learning styles
- motivate students who may be struggling
- are easily integrated into any core learning program
- are research-based and correlated to state standards
I don't have an interactive whiteboard; can I still use an interactive whiteboard application?
Yes! All you need in order to use Evan-Moor's interactive whiteboard applications is a computer. You can work through the lessons with one or more students at an individual workstation, or, if you have a projection system, you can project the application on a screen to lead interactive whole-class lessons.
What are the system requirements for an interactive whiteboard application?
To download and install an interactive whiteboard application you must be connected to the internet. After installation, an internet connection is no longer required and you may run the application from any computer that meets the following system requirements:
Windows
- Intel® Pentium® III 1GHz or faster processor, 512MB of RAM
- Recommended: Pentium 4 2GHZ or faster, 1GB RAM
- Windows 7, Windows Vista® Home Premium, Business, Ultimate, or Enterprise including 64 bit editions, Windows Vista SP1, Windows XP Tablet PC Edition SP2 and SP3, Windows XP SP2 and SP3, Windows 2000 SP4, Windows 2003 Server
Mac OS X
- Intel Core™ Duo 1.83GHz or faster processor; PowerPC® G4 1GHz or faster processor
- Mac OS X 10.4.11 or Mac OS X 10.5.4, 10.5.5, and 10.6
- 512MB of RAM
Linux
- Intel® Pentium® III 1GHz or faster processor
- Fedora 8 and later, Ubuntu 7.10 and later, OpenSuse 10.3 and later
- 512MB of RAM, 128MB of graphics memory
- Recommended: Pentium 4 2GHZ or faster, 1GB RAM
How does an interactive whiteboard application work?
The weekly units in each interactive whiteboard application follow the same consistent format, making it easy for both students and teachers to use. Teachers can use an electronic whiteboard or projection system to lead interactive class lessons, or one or more students can complete the activities on their own at a computer.
For detailed information on how to use each title, download the PDFs below:
Can I use an interactive whiteboard application on my school or home network?
No. With the purchase of an interactive whiteboard application you are granted a single-classroom user license which entitles you to use the materials in a single classroom only. Each interactive whiteboard application can only be installed on individual workstations and cannot be distributed via a network. Read the full license agreement.
Can I share my interactive whiteboard application with other teachers?
No. With the purchase of an interactive whiteboard application you are granted a single-classroom user license which entitles you to use the materials in a single classroom only. Read the full license agreement.
What is the difference between a standard e-book, an enhanced e-book, and an interactive whiteboard application?
Standard e-books contain the same content as a printed book in the form of a downloadable PDF.
Enhanced e-books contain the same content as a printed book in the form of a downloadable PDF that has additional features enabled.
Interactive whiteboard applications are computer applications that feature self-checking activities, the ability to save and store lesson history, and other interactive elements.
Both standard and enhanced e-books can be used with a projection system or interactive whiteboard to aid whole-class instruction. However, only the interactive whiteboard applications feature self-checking activities, easy-to-follow navigation, the ability to save and store lesson history, and other interactive elements.
What is the interactive whiteboard application product update annual subscription?
The product update annual subscription ensures that you keep your interactive whiteboard application up-to-date with the latest features and enhancements. Upcoming features include Spanish translations, the ability to save student responses, and more.
It can be purchased for $9.99 per year and must be purchased at the same time as the interactive whiteboard application.
How do I download my interactive whiteboard application?
After purchasing your interactive whiteboard application, you will receive an email with an activation key and a link to the Manage Application Downloads area in your Evan-Moor account. If you haven't received an email, go there now.
Once you are at the Manage Application Downloads area, follow the step-by-step directions of the download process:
- Click the Downloadbutton next to your application. You will go to a page with your activation key and a large Adobe AIR installation badge.
- Click on the Install Nowlink at the bottom of the badge. This will launch the Adobe AIR installer.
- The Adobe AIR installer will walk you through the download process.
- When the installer asks if you would like to open or save you application, select Open.
- After you have downloaded the application, save it to a safe place on your hard-drive. We also recommend saving a back-up copy on a CD or flash drive.
- Open the application.
- Enter the activation key when prompted. This will unlock your application and finish the installation process.
What is an activation key?
An activation key is a code that allows you to unlock and install your interactive whiteboard application.
After purchasing your interactive whiteboard application, you will receive an email with an activation key and a link to the Manage Application Downloads area in your Evan-Moor account.
If you haven't received an email, go to the Manage Application Downloads area in your Evan-Moor account and click the Download button next to your application. You will go to a page with your activation key and further instructions for download.
I can't find my activation key. What should I do?
To find your activation key, go to the Manage Application Downloads area in your Evan-Moor account and click the Download button next to your application. You will go to a page with your activation key and further instructions for download.
I'm getting an error when I try to install my interactive whiteboard application. What should I do?
If you are getting an error when trying to install your application, you may have an old version of Adobe AIR installed on your computer. Update your Adobe AIR for free now.
If you already have the latest version of Adobe AIR on your computer and are still experiencing problems, please contact our customer service department.
My activation key isn't working. What do I do?
If you are experiencing problems with your activation key, please contact our customer service department.
Can I re-download my interactive whiteboard application if I've lost it?
Yes, if you cannot remember where you saved your application, or are unable to locate your application on your computer, you may download another.
Simply visit the Manage Applications Downloads area in your Evan-Moor account. Interactive whiteboard applications are available for download 30 days after the date of their purchase. If the download period has expired, you may purchase another application for 50% off the original price.
My interactive whiteboard application is asking me to update. What does this mean?
This means that Evan-Moor has added new features to your interactive whiteboard application and posted the updated version online. If you would like to update your application, visit the Manage Applications Downloads area in your Evan-Moor account to download the newest version.
I am on a school computer and am having problems downloading my interactive whiteboard application. What should I do?
In order to run the Adobe AIR installer that is required to download and install your interactive whiteboard application successfully you need to have administrator rights on your computer. If you are on a school network and cannot download the installer, contact your network administrator about setting up your computer to use your interactive whiteboard application.
How do I assign e-books when multiple e-books have been purchased or when purchasing e-books using a school PO?
Customers who purchase e-books using a school PO or who purchase multiple copies of the same e-book will be required to assign them before the appropriate parties are able to download their e-book.
After purchasing e-books, the school account administrator or the purchaser of the e-books will log on to their online account and choose Manage E-books, which leads to Product License Management.
Next, follow these easy steps to assign the products to individuals:
- In the itemized chart, assign the corresponding e-book to the recipient by typing his or her last name, first name, and email address.
- When finished, click the Send Licenses button.
- An automatic email notification will be sent to e-book recipients, who will then be able to download the e-book onto their computer.
